Scheduling: We recommend making your reservation 2-4 weeks in advance if you desire particular days and times. If you have more flexibility in your schedule we may be able to accommodate you sooner or place you on a pending list for last minute openings. Please keep in mind that our Master Designers and experienced spa technicians may require more advanced notice for us to accommodate you – but keep in mind, we will do our best to get you in for a visit.
Standing Appointments: Elements recommends that you schedule standing appointments in order to insure that you enjoy the time, day, designer or therapist of your choice to consistently feel your best.
Upon Arrival: We recommend that you arrive a few minutes early. You will be welcomed with a cup of Aveda Comforting Tea. Available in the entry way if you wish while you wait, sample retail product, tour facility, or simply relax. For hair services a changing smock is available upon request.
Spa Attire: For your comfort, dress comfortably. Robes, slippers and lockers are available for spa services. Elements is not responsible for items lost or stolen, so please leave valuables at home. It is recommended that you remove your street clothing for most spa services, although undergarments may be worn if desired. Our providers are trained to give special attention to your privacy and comfort by observing discreet draping procedures during all spa services.
Late Policy: If 15 minutes or more late, we may have to reschedule or shorten visit.
Special Considerations: Please refrain from wearing perfumes or colognes, as they interfere with the organic essential oils we customize for your spa service. We offer our guests a chance to relax and escape in a relaxing atmosphere. Please enjoy quiet conversation and refrain from cellphone usage.